How we collect, use, and protect the information you share with Nest Upgrades.
This policy is reviewed and refreshed periodically as our services and regulations evolve.
Nest Upgrades respects the privacy of every visitor, customer, and subscriber. This Privacy Policy explains what information we collect through our website, consultations, and related services, how we use it, and the choices available to you. By using our website or sharing information with us, you agree to the practices described here.
We only collect information that helps us respond to enquiries, deliver services, and improve the homeowner experience. This may include:
Information collected is used to:
Our website may use cookies and comparable technologies to remember preferences, measure performance, and understand visitor behavior. Essential cookies support core functionality, while optional analytics and preference cookies help us improve. You can control or delete cookies through your browser settings; some features may be less personalized if cookies are disabled.
We do not sell your personal information. Information may be shared only with trusted parties who help us operate, including financing partners, warranty providers, qualified subcontractors, and secure technology vendors. These providers may use information solely to perform services on our behalf and under equivalent confidentiality obligations. We may also disclose information where required by law or to protect the rights, property, and safety of our customers, team, and the public.
We apply reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, loss, misuse, or alteration. Access is limited to team members and partners who need it to serve you. No method of transmission or storage is perfectly secure, however, so we encourage you to protect your own devices and notify us promptly of any suspected issue.
You may request access to the personal information we hold about you, ask for corrections, request deletion where legally permissible, or object to certain processing. Newsletter subscribers can opt out at any time using the dedicated unsubscribe page or the link included in marketing emails. To exercise any right, contact us using the details below and we will respond promptly.
Our website may link to external websites, maps, or partner resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the policies of any external service you choose to use.
Our website and services are intended for a general adult audience and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and it will be removed.
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Revised versions are posted on this page with an updated effective statement. Continued use of the website after changes indicates acceptance of the refreshed policy.
Questions about this policy or your personal information are welcome by email at contact@nestupgrades.com or by phone at +1 208-903-9225. Our team will help you understand and exercise your options.